topic Ghost calls after router replacement in Home Phone

Ghost calls after router replacement

chrishtie — Thu, 08 Aug 2024 19:27:45 GMT

on FTTP Fibre 65 with voice direct.

Suffered from Ghost calls every half hour or so last December which was fixed by the lovely Community team.

All was well until recently when I ha£ to replace my router as the original one became faulty.

Since replacing the router (WiFi Hub 2) the ghost calls are back, much the same as before.

Any chance of working your magic again?

Many thanks

Divsec — Fri, 09 Aug 2024 05:25:03 GMT

Hi @chrishtie sorry to hear that, your post has been escalated so help is on the way.

Karl-TalkTalk — Fri, 09 Aug 2024 07:19:56 GMT

I've applied the Fix to your router.

Thanks

Karl.

chrishtie — Sat, 10 Aug 2024 19:30:17 GMT

Hi Karl. Thanks so much for your help with this. I can confirm that the calls appear to have stopped so I'm really grateful to you.

The Community triumphs again!

Regards

Chris

Debbie-TalkTalk — Mon, 12 Aug 2024 05:50:36 GMT

That's great news, thanks for letting us know 🙂

Debbie