topic Re: How do I cancel 'Anytime Calls'? in Home Phone

How do I cancel 'Anytime Calls'?

Trooper9 — Fri, 09 Aug 2024 12:32:11 GMT

Can someone tell me the best way to cancel Anytime Calls?

Re: How do I cancel 'Anytime Calls'?

Karl-TalkTalk — Fri, 09 Aug 2024 12:54:42 GMT

Have you tried via My Account online ?

Thanks

Karl.

Re: How do I cancel 'Anytime Calls'?

Trooper9 — Fri, 09 Aug 2024 14:54:24 GMT

When I tried, it seemed to go to starting up a new talktalk plan.

Re: How do I cancel 'Anytime Calls'?

Gliwmaeden2 — Fri, 09 Aug 2024 16:03:29 GMT

This function often doesn't show correctly these days in My Account, @Trooper9.

To avoid paying for more unnecessary days, contact Talktalk directly on 03451 720088 or Chat.

Hours of availability near the bottom of this page:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

From when they remove it, you will be charged for calls at the standard rate.

Any over payment for the boost this month will show as a pro-rata refund on the NEXT bill.

Check potential call charges here:

http://community.talktalk.co.uk/pricing

Re: How do I cancel 'Anytime Calls'?

Trooper9 — Fri, 09 Aug 2024 16:07:46 GMT

Thanks Gliwmaeden2, I'm now trying WhatsApp chat, 🤞

Re: How do I cancel 'Anytime Calls'?

Trooper9 — Fri, 09 Aug 2024 16:47:17 GMT

Gliwmaeden2 thanks again, WhatsApp chat was to a robot (unsurprisingly) who after a bit of back and forth gave me a number for customer service who have binned the Anytime Calls add-on. 🤞

Re: How do I cancel 'Anytime Calls'?

Arne-TalkTalk — Wed, 14 Aug 2024 09:20:57 GMT

Hi Trooper9

The boost has been removed, you will now be charged for any calls made.

Regards