topic Re: Fault on line in Home Phone

Fault on line

Mistyq6 — Sat, 17 Aug 2024 11:05:10 GMT

My landline rings once or twice then cuts off for incoming calls.

Calls out are fine and if I get to handset quick enough everything else working.

I have replaced phones but that hasn’t solved the problem.

Re: Fault on line

Gliwmaeden2 — Sat, 17 Aug 2024 11:37:54 GMT

@Mistyq6 , I've moved this to the home phone section where it will be in a queue for attention.

Staff will respond after the weekend.

Please add your Talktalk phone number to your community forum profile details (not in this thread) so that they can identify your account.

Go via your avatar; settings; drop down menu....Personal Information. SAVE CHANGES.

Re: Fault on line

Anonymous — Mon, 19 Aug 2024 05:59:15 GMT

Morning,

Can you please update your community profile to include your:

Name
Telephone number or Account number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

Re: Fault on line

Anonymous — Tue, 20 Aug 2024 07:08:31 GMT

Hi @Mistyq6

Do you still need assistance with this fault?

Thanks

Michelle