topic Dead line broadband working in Home Phone

Dead line broadband working

SIMON491 — Mon, 19 Aug 2024 15:48:17 GMT

We have a dead line so we cant make or receive calls. The broadband is still working. As we are paying to have a landline please advise when this shall be fixed.

Re: Dead line broadband working

Gliwmaeden2 — Mon, 19 Aug 2024 18:29:18 GMT

Staff will respond during the day, @SIMON491.

They will need to identify your account from your community forum profile, so please ensure that you have completed that with your Talktalk phone number or account number.

Go via your avatar; settings; drop down menu....Personal Information. SAVE CHANGES.

Re: Dead line broadband working

Anonymous — Tue, 20 Aug 2024 06:35:17 GMT

Hi SIMON,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle