topic Re: Home phone in Home Phone

Home phone

Tony70 — Sun, 25 Aug 2024 10:56:55 GMT

Hi my cordless dect phone says fixed line in use when trying to call it so get no inbound calls p.s only got the one handset connected to the line except for my broadband which works fine

Re: Home phone

KeithFrench — Sun, 25 Aug 2024 12:29:34 GMT

What package are you on? Unless full fibre, what happens if you move the phone to the test socket behind the master socket's removable faceplate, and connect it via a new microfilter or at least a known good one?

Re: Home phone

Tony70 — Sun, 25 Aug 2024 22:17:18 GMT

Hi thanks I'm o n fiber 65 will test socket tomorrow I and also try new filter and let you know more when tested

Re: Home phone

Debbie-TalkTalk — Mon, 26 Aug 2024 07:00:42 GMT

Morning @Tony70

How are you getting on?

Re: Home phone

Tony70 — Mon, 26 Aug 2024 17:23:37 GMT

Hi Debbie tried with a new filter but was the same handset kept saying fixed line in use then I rest the base station and now can receive incoming calls thanks for your help

Re: Home phone

Tony70 — Mon, 26 Aug 2024 17:35:37 GMT

Hi tried new filter and handset was still saying fixed line in use then I reset the base station and can now receive incoming calls thanks

Re: Home phone

Anonymous — Tue, 27 Aug 2024 05:54:10 GMT

Hi Tony,

Thanks for the update and I'm glad to hear that your voice service is now working ok.

Thanks

Michelle 🙂