topic Callers Name Withdrawn in Home Phone

Callers Name Withdrawn

Tansea — Fri, 06 Sep 2024 15:32:15 GMT

All my incoming calls are showing the caller's name Withdrawn. My display should be showing the caller's identity. Can anyone advise how to restore the proper service

Re: Callers Name Withdrawn

Anonymous — Mon, 09 Sep 2024 05:49:53 GMT

Good morning,

I'm sorry for the delay. Does the Caller Display service show as active in your My Account? If it does then could you try removing the Caller Display in your My Account, wait 4 hours and then try adding the Caller Display service again please.

Thanks

Michelle

Re: Callers Name Withdrawn

Anonymous — Wed, 11 Sep 2024 07:50:47 GMT

Hi @Tansea

How are you getting on?

Thanks

Michelle