topic Re: Keep getting missed calls every 30 minutes after having full fibre fitted in Home Phone

Keep getting missed calls every 30 minutes after having full fibre fitted

Rallyingchris81 — Thu, 05 Sep 2024 19:42:25 GMT

Missed calls every 30 minutes but no ringtone after having full fibre fitted and body else had this issues?.

Gliwmaeden2 — Thu, 05 Sep 2024 20:56:29 GMT

It's a known issue, @Rallyingchris81.

Leave the router etc on and staff will deal with this during the day.

Rallyingchris81 — Thu, 05 Sep 2024 21:26:04 GMT

@Gliwmaeden2 Cheers for that 👍👍

Debbie-TalkTalk — Fri, 06 Sep 2024 05:55:02 GMT

Apologies for this.

I've made some changes on the line, please can you monitor this over the weekend and let us know how you get on.

Thanks

Debbie

Rallyingchris81 — Fri, 06 Sep 2024 16:26:24 GMT

@Debbie-TalkTalk Evening no need to apologise just one of those things, and yes will keep an eye on it over the weekend and keep you posted.

Regards Chris

Debbie-TalkTalk — Mon, 09 Sep 2024 05:37:59 GMT

How are you getting on? Have you received any more missed calls over the weekend?

Rallyingchris81 — Mon, 09 Sep 2024 20:58:00 GMT

@Debbie-TalkTalk Evening good news no more missed calls over the weekend so thanks very much for sorting that out.

kind Regards Chris

Debbie-TalkTalk — Tue, 10 Sep 2024 06:00:13 GMT

I'm so glad to hear this, thanks for letting me know 🙂

I have sent you a Private Message with a link to a short survey for the Community.

Thanks again.

Debbie