topic Re: No phone reported fault 06/09/24 supposedly sorted same problem today in Home Phone

No phone reported fault 06/09/24 supposedly sorted same problem today

Poppy43 — Sat, 07 Sep 2024 15:21:21 GMT

I have a fault status raised but cannot use phone today same fault as yesterday please contact me

Re: No phone reported fault 06/09/24 supposedly sorted same problem today

ferguson — Sat, 07 Sep 2024 15:23:31 GMT

The support team here won't be back oline until Monday. If you want a quicker response you will need to contact customer services directly.

Re: No phone reported fault 06/09/24 supposedly sorted same problem today

Anonymous — Mon, 09 Sep 2024 06:51:30 GMT

Hi Poppy,

Can you please update your community profile to include your:

Name
TalkTalk Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

Re: No phone reported fault 06/09/24 supposedly sorted same problem today

Anonymous — Wed, 11 Sep 2024 07:47:49 GMT

Hi @Poppy43

Do you still need help with this?

Thanks

Michelle

Re: No phone reported fault 06/09/24 supposedly sorted same problem today

Poppy43 — Thu, 12 Sep 2024 15:32:24 GMT

Phone fault resolved

Case closed

Thanks

Re: No phone reported fault 06/09/24 supposedly sorted same problem today

Chris-TalkTalk — Fri, 13 Sep 2024 05:49:59 GMT

That's great news Poppy, thanks for letting us know

Chris