topic Re: No number calls in Home Phone

No number calls

Man1939 — Thu, 12 Sep 2024 11:26:06 GMT

I’ve been receiving calls every half hour, but the number appears as NO NUMBER. please can someone look into this. I have the Wi-Fi hub 2 router. After reading about this I be,I event is to do with the VOIP settings

Re: No number calls

Karl-TalkTalk — Thu, 12 Sep 2024 11:33:30 GMT

I've applied an update to the router, this should resolve the issue for you.

Thanks

Karl.

Re: No number calls

Anonymous — Tue, 17 Sep 2024 07:40:20 GMT

Good morning,

Just checking back in to confirm that the voice issue has been fully resolved and everything is now working ok for you?

Thanks

Michelle

Re: No number calls

Man1939 — Fri, 01 Nov 2024 15:15:31 GMT

Hi,

I’m still having issues with the ‘no number’ problem, whatever fix that was applied appears not to have worked, also I don’t know if this is related but sometimes the incoming call ringtone does not ring on my extension phone although it works fine on the main unit connected to the router. Please can you look into this as urgently as possible

Many thanks

Re: No number calls

Debbie-TalkTalk — Mon, 04 Nov 2024 07:26:27 GMT

Hi @Man1939

Apologies, I've applied the correct fix now.

Please can you monitor the line today and I will check in again with you tomorrow.

Thanks

Debbie

Re: No number calls

Debbie-TalkTalk — Tue, 05 Nov 2024 07:27:19 GMT

Hi @Man1939

Did you receive anymore of these calls yesterday?