topic Re: cancelling talk talk service in Home Phone

cancelling talk talk service

buffer66 — Wed, 21 Aug 2024 12:06:14 GMT

need to cancel as person gone in a nursing home Other

Re: cancelling talk talk service

Gliwmaeden2 — Wed, 21 Aug 2024 12:29:19 GMT

@buffer66, do you have power of attorney / authority to act?

The account needs to be cancelled by the account holder, directly with the retentions team on 03451 720088.

They'll require ID etc.

Talktalk will require 30 days' notice and the account holder should keep their Direct Debit in place till the final bill showing £0.00 confirms nothing more is due.

Equipment will also need to be returned.

Re: cancelling talk talk service

Michealcurran — Sat, 21 Sep 2024 20:36:46 GMT

I *removed for security* wish to cancel my broadband from Monday 23 rd September i I am not in contract so therefore cancel this broadband please

Re: cancelling talk talk service

Michealcurran — Sat, 21 Sep 2024 19:38:16 GMT

Send me package and u will return necessary equipment I will not be using your services after 23 rd September so I should not have to pa an extra

Re: cancelling talk talk service

ferguson — Sat, 21 Sep 2024 20:41:11 GMT

@Michealcurran

I have removed your personal details for your own security. You cannot cancel by posting on here, you must contact TalkTalk directly by calling the cancellations team on 0345 172 0088. They will be open from 9:00am on Monday.

If you have any further queries then please start your own topic.

Re: cancelling talk talk service

Arne-TalkTalk — Mon, 23 Sep 2024 14:19:31 GMT

HI Michealcurran

Call the loyalty team on 03451720088. They will be able to help with the cancellation.

Sorry for any inconvenience caused