topic Re: Callsafe no longer working in Home Phone

Callsafe no longer working

RussellR — Wed, 13 Nov 2024 22:11:02 GMT

I have received two calls on my landline today where the numbers are neither on my safe list nor have been screened by me.

I see that this issue has recently been reported by others so can you please check my line and resolve the problem.

Callsafe is shown as switched on and I have updated my personal information in settings.

Thanks.

Debbie-TalkTalk — Thu, 14 Nov 2024 07:25:12 GMT

Apologies for this.

I'm just looking into this now and I will post back here as soon as I receive more information.

Thanks

Debbie

Debbie-TalkTalk — Thu, 14 Nov 2024 12:35:11 GMT

Our Network Team have identified the issue and this should now be resolved.

Please can you let me know if you do experience any further issues?

Thanks

RussellR — Thu, 14 Nov 2024 20:03:22 GMT

Thanks Debbie

Will let you know of any further calls.

Debbie-TalkTalk — Fri, 15 Nov 2024 05:54:45 GMT

Thank you 🙂

Debbie