topic Re: canceling call boost in Home Phone

canceling call boost

lyntramp — Fri, 15 Nov 2024 14:39:49 GMT

I have been trying to cancel anytime call boost it's £16 a month and I don't use My phone very much but I can't find any where to cancel it.

Divsec — Fri, 15 Nov 2024 14:54:16 GMT

Hi @lyntramp you should be able to do this

Here

I did it by going to my account, my package, managed telephone boosts.

Please let us know if you succeed

Gliwmaeden2 — Fri, 15 Nov 2024 15:34:12 GMT

If the option isn't showing or My Account doesn't process it correctly, contact Talktalk directly during the hours detailed here:

Forum staff will be away from Friday late pm till first thing Monday morning.

lyntramp — Fri, 15 Nov 2024 15:55:32 GMT

It dosen't work from there.

Divsec — Fri, 15 Nov 2024 16:02:32 GMT

Hi @lyntramp sorry about that, probably best to try and follow the other link as suggested.

lyntramp — Fri, 15 Nov 2024 16:49:08 GMT

I have sorted this out on the phone,thank you for your help.

Anonymous — Wed, 20 Nov 2024 12:36:02 GMT

Hi,

I'm glad to hear this. Thanks for letting us know.

Thanks

Michelle