topic Re: phone in Home Phone

phone

MikeS86 — Sat, 14 Dec 2024 20:25:58 GMT

tonight my VOIP phone suddenly stopped me calling out people, can ring in OK but I just get a bleep and nothing can you help please phone No: REMOVED FOR SECURITY

Re: phone

fr8ys — Sat, 14 Dec 2024 20:27:50 GMT

Hi,
You are in the staff's queue for a response.
For a quicker reply can you please ensure you have your personal information up to date in your profile including your TalkTalk landline phone number so your account can be traced. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.
You can also add your account number in the private notes field, which only you and the support staff can view.
Please post back when done.
Thank you

Ps you should not post personal info on the open forum and this has been removed.

Re: phone

MikeS86 — Sun, 15 Dec 2024 15:41:23 GMT

Hi, fault seems to have rectified itself and we can now dial out as normal,

thanks

MikeS86

Re: phone

fr8ys — Sun, 15 Dec 2024 15:51:02 GMT

Thanks for confirming

Re: phone

Anonymous — Mon, 16 Dec 2024 10:34:37 GMT

Hi Mike,

I'm glad to hear this and thanks for confirming 🙂

Thanks

Michelle