topic Cost of calls from landline in Home Phone

Cost of calls from landline

davidleesunderland — Thu, 19 Dec 2024 11:06:32 GMT

I have broadband and landline but no call package. I have been trying without success to find the cost of calls to standard UK landlines. Told on online chat £1 per minute but can't believe this as it says various different amounts online. Also is it free to ring the 0345 service centre number from my landline when I don't have a call package.

Hope someone can help as I'm elderly and totally lost.

Re: Cost of calls from landline

Divsec — Thu, 19 Dec 2024 11:56:38 GMT

Hi @davidleesunderland this link should help you https://community.talktalk.co.uk/t5/Articles/UK-call-costs/ta-p/2205242

If you need further clarification please do come back to the forum.

Re: Cost of calls from landline

davidleesunderland — Thu, 19 Dec 2024 15:11:15 GMT

Thanks for trying to help but it only seems to refer to cost of calls in plans. I am pay as you go/no plan as I use my mobile for calls.

Re: Cost of calls from landline

Divsec — Thu, 19 Dec 2024 15:30:55 GMT

Hi @davidleesunderland but your broadband contract has a landline with it if you use it or not and so the 24p p m(from memory) applies.

Also 0345 calls are free even more so when calling Talktalk as all calls to Talktalk numbers are free for the first hour.

I'm sure one of the Talktalk professionals will confirm this for us.

Re: Cost of calls from landline

Gliwmaeden2 — Thu, 19 Dec 2024 15:56:52 GMT

0345 numbers are charged at 24p unless you have a boost or call a Talktalk number, @davidleesunderland.

So they work like 01, 02. [Free with boost or to other Talktalk customers].

03451 720088 Talktalk support free from the TT landline.

Re: Cost of calls from landline

davidleesunderland — Thu, 19 Dec 2024 17:09:53 GMT

Thanks to both of you.