topic Re: No internet in Home Phone

No internet

Lisajasper — Sun, 22 Dec 2024 06:54:00 GMT

I have had no internet for a week need to speak to someone in person to help

Re: No internet

Gliwmaeden2 — Sun, 22 Dec 2024 08:42:23 GMT

Staff reply during the day, Monday to Friday, but hours will be different over the festive period, @Lisajasper.

There should be some support at the start of the week, so make sure that you have completed your community forum profile details for them to easily identify your account.

Go via your avatar; settings; drop down menu....add your Talktalk phone number or account number in Personal Information. Scroll down further to find the button to SAVE CHANGES.

Re: No internet

Anonymous — Mon, 23 Dec 2024 07:06:44 GMT

Hi Lisa,

Can you please update your community profile to include your:

Name
Telephone number or Account number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle