topic Re: CALLER DISPLY SHOWING WITH HELD NUMBER in Home Phone

CALLER DISPLY SHOWING WITH HELD NUMBER

JALNA-ROBERT — Fri, 27 Dec 2024 12:17:58 GMT

ALL INCOMING CALLS, LAND LINE OR MOBILE SHOWING WITHHELD NUMBER. HELP!!!

Re: CALLER DISPLY SHOWING WITH HELD NUMBER

fr8ys — Fri, 27 Dec 2024 13:25:13 GMT

Please do not SHOUT as using capitals is seen as bad manners on forums.

Thank you.

You are in the staff's queue for a response.
For a quicker reply can you please ensure you have your personal information up to date in your profile including your TalkTalk landline phone number so your account can be traced. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.
You can also add your account number in the private notes field, which only you and the support staff can view.
Please post back when done.
Thank you

Re: CALLER DISPLY SHOWING WITH HELD NUMBER

Anonymous — Mon, 30 Dec 2024 08:09:11 GMT

Morning,

I'm sorry for the delay. Does Caller Display show as active when you log into your My Account? If it does then could you try removing this in your My Account, waiting 4 hours and then try re-adding Caller Display again please.

Thanks

Michelle