topic Re: Can’t make calls or receive them in Home Phone

Can’t make calls or receive them

Sally777 — Fri, 27 Dec 2024 18:58:31 GMT

Unable to make calls or receive them, problems not being resolved by yourselves

Re: Can’t make calls or receive them

ferguson — Fri, 27 Dec 2024 19:22:25 GMT

If you would like the support team here to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond. Bear in mind there may be a delay in them picking this up over the holiday period.

Re: Can’t make calls or receive them

Anonymous — Mon, 30 Dec 2024 08:31:35 GMT

Hi Sally,

I'm sorry to hear this and we can look into the voice fault for you here.

Can you please update your community profile to include your:

Name
Telephone number or Account number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle