topic Re: No dial tone in Home Phone

No dial tone

Jwmarkyate — Sun, 05 Jan 2025 12:01:50 GMT

No dial tone and cannot revive calls

Re: No dial tone

ferguson — Sun, 05 Jan 2025 12:42:58 GMT

Have you tried connecting at the test socket?

https://community.talktalk.co.uk/t5/Articles/Your-guide-to-main-phone-sockets/ta-p/2205432

If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

Re: No dial tone

Debbie-TalkTalk — Mon, 06 Jan 2025 07:29:27 GMT

Hi @Jwmarkyate

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

Re: No dial tone

Debbie-TalkTalk — Thu, 09 Jan 2025 09:03:36 GMT

Hi Jwmarkyate

Sorry for the delay, I didn't receive a notification to say that your profile had been updated.

Do you have a FTTP service and use VOIP?