topic Re: phone line constantly engaged in Home Phone

phone line constantly engaged

davelunson — Wed, 15 Jan 2025 06:38:40 GMT

And internet has gone down - help

Re: phone line constantly engaged

Anonymous — Wed, 15 Jan 2025 07:24:54 GMT

Hi dave,

Can you please update your community profile to include your:

Name
Telephone number or Account number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

Re: phone line constantly engaged

davelunson — Wed, 15 Jan 2025 11:09:12 GMT

Updated - All that is required to get back on line is a phone

line check as I think fault with BT. Perhaps you could organise

otherwise I will have to go to another provider as I am

out of contract. Leave with you to sort asap pleasr. Perhaps

some renewal terms would also be a good idea.

Re: phone line constantly engaged

Chris-TalkTalk — Wed, 15 Jan 2025 11:50:40 GMT

Hi Dave,

Thanks for updating your profile. Are you a Shell migration customer? If you are then there's dedicated team (Shell migration team) that will be able to help, you can contact them on - 0345 172 0088

Thanks

Chris

Re: phone line constantly engaged

Gliwmaeden2 — Wed, 15 Jan 2025 13:19:19 GMT

@davelunson, renewals are best discussed over the phone on 03451 720088 or using Chat - usually better deals than anything by email / my account.

Can't be done through the forum support team.