topic Re: End of Copper landline service coming to an end in Home Phone

End of Copper landline service coming to an end

dwhile — Tue, 04 Feb 2025 09:36:37 GMT

Hi - I was recently contacted by yourself (talktalk) who requested i choose an option due to the copper wire service ending in April 2025, as i would like to keep my landline - ive heard nothing since - what are the next steps please? thanks.

Re: End of Copper landline service coming to an end

Chris-TalkTalk — Tue, 04 Feb 2025 09:41:51 GMT

Hi dwhile,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks
Chris

Re: End of Copper landline service coming to an end

dwhile — Tue, 04 Feb 2025 09:50:35 GMT

Detail added as requested

Re: End of Copper landline service coming to an end

Chris-TalkTalk — Tue, 04 Feb 2025 12:45:14 GMT

Thanks for updating your profile. Could I just ask, which option did you choose?

Chris

Re: End of Copper landline service coming to an end

dwhile — Tue, 04 Feb 2025 12:47:33 GMT

Option 3. Voice over VoIP. I assume I need a new router as my current router doesn't have a phone socket.

Re: End of Copper landline service coming to an end

Chris-TalkTalk — Tue, 04 Feb 2025 12:57:24 GMT

which router do you have?

Re: End of Copper landline service coming to an end

dwhile — Tue, 04 Feb 2025 12:59:49 GMT

eero

Re: End of Copper landline service coming to an end

Chris-TalkTalk — Tue, 04 Feb 2025 13:15:06 GMT

OK thanks. I'll order a Digital Voice adapter. this just plugs into the eero and allow your phone to connect to the eero

Chris

Re: End of Copper landline service coming to an end

dwhile — Tue, 04 Feb 2025 15:31:09 GMT

Hi - There isnt a free port on the router as i have the hive hub plugged in. Regards.

Re: End of Copper landline service coming to an end

dwhile — Tue, 04 Feb 2025 16:10:34 GMT

There isn't an available port on eero as have Hive plugged in.

Re: End of Copper landline service coming to an end

ferguson — Tue, 04 Feb 2025 17:27:45 GMT

You can get a simple ethernet switch to expand the number of ports, see here for examples.

Re: End of Copper landline service coming to an end

Chris-TalkTalk — Wed, 05 Feb 2025 07:59:13 GMT

As ferguson has said, an ethernet switch will allow you to connect more devices

Chris