topic Re: Land line in Home Phone

Land line

miner49 — Thu, 27 Feb 2025 18:28:46 GMT

Can someone please explain why during a power cut I could not contact the energy company on my land line. I had what sounded like a dialling tone but it would not connect at all.

Re: Land line

fr8ys — Thu, 27 Feb 2025 19:20:12 GMT

Is your phone just plugged in or is it cordless and plugs into a base unit to recharge?

If the latter it's because the base unit is off during a power cut and the cordless handset cannot connect to the phone line without power to the base unit.

Re: Land line

miner49 — Thu, 27 Feb 2025 19:35:22 GMT

Standard land line plugged in. Have used it for this before but this time no connection.

Re: Land line

Anonymous — Fri, 28 Feb 2025 06:28:07 GMT

Morning,

I'm sorry to hear this. I've run a test on the line which is clear. Do you still have no dial tone? Does your main socket have a test socket please?

Thanks

Michelle

Re: Land line

Anonymous — Fri, 28 Feb 2025 08:32:13 GMT

Morning,

Thanks for the PM. I'm glad to hear that this is now working.

Michelle