https://community.talktalk.co.uk/t5/Home-Phone/No-Confirmation-of-keeping-landline/m-p/3101035#M163869 <P>On 15 Feb I agreed to keep my landline for an extra £12 a month. I had received no confirmation of this by letter or email (3 March), even though I rang again on 24 Feb and was promised someone would 'escalate' the matter. Has anyone else experienced this delay?&nbsp;</P> Mon, 03 Mar 2025 12:43:44 GMT Winestead 2025-03-03T12:43:44Z https://community.talktalk.co.uk/t5/Home-Phone/No-Confirmation-of-keeping-landline/m-p/3101035#M163869 <P>On 15 Feb I agreed to keep my landline for an extra £12 a month. I had received no confirmation of this by letter or email (3 March), even though I rang again on 24 Feb and was promised someone would 'escalate' the matter. Has anyone else experienced this delay?&nbsp;</P> Mon, 03 Mar 2025 12:43:44 GMT https://community.talktalk.co.uk/t5/Home-Phone/No-Confirmation-of-keeping-landline/m-p/3101035#M163869 Winestead 2025-03-03T12:43:44Z https://community.talktalk.co.uk/t5/Home-Phone/No-Confirmation-of-keeping-landline/m-p/3101577#M163938 <P>Hi Winestead</P> <P>&nbsp;</P> <P>There is an open complaint on your account, so we cant interfere there is a call booked for today.&nbsp;</P> <P>&nbsp;</P> <P>Keep us updated.&nbsp;</P> Wed, 05 Mar 2025 12:47:09 GMT https://community.talktalk.co.uk/t5/Home-Phone/No-Confirmation-of-keeping-landline/m-p/3101577#M163938 Arne-TalkTalk 2025-03-05T12:47:09Z