topic Re: Ongoing land line problem in Home Phone

Ongoing land line problem

Dodge08 — Wed, 05 Mar 2025 12:41:34 GMT

last week I had a problem with noise and crackle on my land line . Open Reach done some work on it , I was disconnected for about 5 hours and all seemed ok afterwards ,but now nobody can ring through to me , they hear a ringing tone but in my house the phone rings once and stops. There is also noise on the line again now. Any help please ?

Thanks

Dodge08

Re: Ongoing land line problem

Anonymous — Wed, 05 Mar 2025 13:33:16 GMT

Good afternoon,

I'm so sorry to hear this. I remember your previous post/fault. I've run a test on the line now which has detected a potential line fault so I've passed this straight over to Openreach now for an external investigation to be completed and also noted that this is a repeat fault. I'll check first thing in the morning for an update for you.

Thanks

Michelle

Re: Ongoing land line problem

Anonymous — Thu, 06 Mar 2025 06:45:05 GMT

Good morning,

No additional updates as yet, fault is still under investigation with Openreach. We'll check again later on today.

Thanks

Michelle

Re: Ongoing land line problem

Chris-TalkTalk — Thu, 06 Mar 2025 11:58:27 GMT

Hi Dodge08,

No further updates yet, I'll check again later

Chris

Re: Ongoing land line problem

Chris-TalkTalk — Thu, 06 Mar 2025 15:20:14 GMT

Nothing further yet, I'll check again in the morning

Chris

Re: Ongoing land line problem

Chris-TalkTalk — Fri, 07 Mar 2025 10:35:09 GMT

I can see that the engineer has been out, is everything OK now?

Chris