topic What is the process for changing from PSTN to VoIP? in Home Phone

What is the process for changing from PSTN to VoIP?

JimSmith — Thu, 13 Mar 2025 20:06:23 GMT

I am a TT customer although not currently in contract. What is the process for the changeover? I would like to start planning the work I would need to complete (such as possibly need to move the master socket, look at how analogue extensions are connected).

Any information would be gratefully received!

Re: What is the process for changing from PSTN to VoIP?

ferguson — Thu, 13 Mar 2025 20:46:25 GMT

The basics are that Full Fibre needs to be installed first. At which point you will have some say about where the new termination point enters your property. The master socket will become redundant. And your analogue extensions will no longer work.

Re: What is the process for changing from PSTN to VoIP?

Debbie-TalkTalk — Fri, 14 Mar 2025 06:35:12 GMT

Hi @JimSmith

More information can be found here How Full Fibre is installed

Set up your Wi-Fi Hub for Full Fibre

Your Future Fibre Support Hub