topic Re: BT landline in Home Phone

BT landline

Hanno1 — Wed, 19 Mar 2025 17:42:48 GMT

I have been trying to get TalkTalk to take over my BT landline for a while but cannot get a sensible reply from them. Please help.

Re: BT landline

Gliwmaeden2 — Wed, 19 Mar 2025 20:18:35 GMT

Do you already have broadband with Talktalk, @Hanno1, but the phone line with BT?

It may be that, with the switching off of copper, they'll be encouraging you simply to upgrade to Full Fibre?

What package are you currently on?

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Re: BT landline

Hanno1 — Wed, 19 Mar 2025 20:45:57 GMT

Yes, you got it in one!

Broadband with TalkTalk and landline with BT.

Re: BT landline

Arne-TalkTalk — Thu, 20 Mar 2025 12:35:51 GMT

Hi @Hanno1

Sorry that you are having problems

Best option would be to call and speak to the loyalty team on 03451720088 They will be able to help.

Sorry for any inconvenience caused