topic Re: Home phone in Home Phone

Home phone

Welshy1 — Tue, 13 May 2025 17:15:47 GMT

My home phone isn’t working it rings in and out but the line is dead

it has been switched off for 2 weeks while I was away can anyone advise please

Re: Home phone

ferguson — Tue, 13 May 2025 17:44:30 GMT

Have you tried connecting at the test socket?

Subject to that, if you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

Re: Home phone

nomfezeko-TT — Wed, 14 May 2025 07:18:18 GMT

Hi there @Welshy1, thank you for reaching out to us regarding your home phone issue. I understand how frustrating it can be when your phone isn't working properly. Before we can look further into this, kindly try these troubleshooting steps:

Ensure that all cables are securely connected. This includes the phone line to the wall socket and the phone itself. If possible, try connecting a different phone to the same line. This will help determine if the issue is with the phone or the line itself. If you have a modem or any other equipment connected to your phone line, try unplugging it for a few minutes and then plugging it back in. If the problem persists after trying these steps, please do let us know and we will investigate the issue further for you.

Thank you for your patience, and we’re here to help you get this resolved!

-Fez.