topic Re: Phone number of in coming calls is not displaying in Home Phone

Phone number of in coming calls is not displaying

Sandrascrim — Wed, 28 May 2025 13:33:03 GMT

don't know which one I need

Re: Phone number of in coming calls is not displaying

Mandisa-TT — Wed, 28 May 2025 13:34:17 GMT

Hi @Sandrascrim thank you for reaching to us today, can you give more details on your query.

Re: Phone number of in coming calls is not displaying

Sandrascrim — Wed, 28 May 2025 13:39:07 GMT

Since joining talk talk the number of in coming calls is not showing on the handset, I'm being bombarded with scam calls, if I could see the number I wouldn't answer it but as it is I can't see who is ringing

Re: Phone number of in coming calls is not displaying

Sandrascrim — Wed, 28 May 2025 13:44:43 GMT

What a waste of time this is, what happened to talking to a person?

Re: Phone number of in coming calls is not displaying

Mandisa-TT — Wed, 28 May 2025 13:46:29 GMT

Caller Display lets you see who's calling before you pick up the phone. The caller's number will appear on your phone's display screen, so you can choose to pick it up or let it go to your answering service.

You can also use Caller Display to avoid nuisance or cold calls. If your phone doesn't have a display screen, it can't be used with this feature.

Activating Caller Display

Log in to My Account
Select Networks & Connections from the navigation menu
Select My Telephone Settings
Select Manage home phone Boosts from the dropdown menu
Tick Caller Display in the Privacy features section
Select Update

Re: Phone number of in coming calls is not displaying

Mandisa-TT — Wed, 28 May 2025 13:50:00 GMT

I will be able to add the feature on your account and it will be active within the next 24 hours and then you will be able to follow the steps to have it activated, would you like me to add the feature for you?

Re: Phone number of in coming calls is not displaying

Mandisa-TT — Wed, 28 May 2025 13:50:32 GMT

The feature is free of charge.

Re: Phone number of in coming calls is not displaying

Gliwmaeden2 — Wed, 28 May 2025 13:54:12 GMT

@Sandrascrim, this is a community forum, so you post a message and it reaches staff in a queue for attention.

It's not a Chat facility, so you wouldn't always get a response within the hour, sometimes a day or two.

Within 15 minutes you have had 2 responses from @Mandisa-TT, which I would say was excellent service.

If you ever need to speak to a Talktalk support agent in real time, you can always phone or use Live Chat, but these bring their own challenges.

Opening hours are listed here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Re: Phone number of in coming calls is not displaying

angelique-TT — Tue, 03 Jun 2025 07:03:01 GMT

Thank you for the support @Gliwmaeden2