topic Re: Caller ID not working - need help please in Home Phone

Caller ID not working - need help please

Sean5505 — Mon, 23 Jun 2025 16:17:04 GMT

Hi,

My caller ID stopped working on my VOIP. It said it was active in my telephone boosts, but its showing anonymous on every call I receive. I went on my boosts and turned it off with the intention of switching it back on to see if that would work, however, now it says I can't make changes as their are outstanding changes pending. It has been like this for over a week.

Help please 🙂

Re: Caller ID not working - need help please

kanya-TT — Mon, 23 Jun 2025 16:23:08 GMT

Hey there, @Sean5505. Assuming you are on Fullfibre, you will need to contact our Fullfibre team who can assist you with this or one of our community stars may have an idea on how to assist you.

03451720074

VOICE - Mon-Fri: 9am-7pm; Sat: 9am-6pm; Sun: closed

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Kanya