topic Re: Landline dialout in Home Phone

Landline dialout

RocketRonnie — Fri, 25 Jul 2025 19:44:30 GMT

Landline will receive calls, but I cannot dial out. BT say no problems - I was expecting it to be residual after this week's BT / EE issues. Neighbour alerted me to the problem, but his landline now works but mine dials out then either static or number not recognised [intermittent variable]. Not a major problem as TalkTalk mobile phone functions as normal.

Re: Landline dialout

Divsec — Sat, 26 Jul 2025 06:25:42 GMT

Hi @RocketRonnie the team here don't work weekends, so try this link

https://community.talktalk.co.uk/t5/Articles/Report-a-fault/ta-p/2978996

Re: Landline dialout

RocketRonnie — Sat, 26 Jul 2025 07:52:39 GMT

Thanks: I'd tried that yesterday and although broadband was excellent, error message from TalkTalk indicating a problem at their end.

Whoever did what [BT / OpenReach / TalkTalk] all sorted by 22:15 yesterday. I've no idea what went wrong, still OK this morning [26th] The neighbour's same issue was resolved after lunch on 25th.......?? One lives in hopeful expectation.

Re: Landline dialout

Divsec — Sat, 26 Jul 2025 10:21:45 GMT

That's good news thanks for letting us know.👍

Re: Landline dialout

kanya-TT — Mon, 28 Jul 2025 07:25:32 GMT

Hey there, @RocketRonnie, we things are still okay with your Landline, but if they are still not you are welcome to notify us, we'll look into it.

Kanya