topic Re: reporting scam landline calls to talktalk? in Home Phone

reporting scam landline calls to talktalk?

PADDY52 — Tue, 19 Aug 2025 09:44:25 GMT

simple to report mobile scam calls but finding it impossible to report landline ones to talk talk!!

answers please!

specifically - "I'm bank security - your card has been used twice this morning...."

Re: reporting scam landline calls to talktalk?

Mandisa-TT — Tue, 19 Aug 2025 09:49:49 GMT

Hi @PADDY52 I will look into this for you.

Re: reporting scam landline calls to talktalk?

Mandisa-TT — Tue, 19 Aug 2025 10:01:02 GMT

Thank you for reaching out to us regarding the scam call you received. We understand how concerning these situations can be, and we’re here to help you navigate this. I will ask you a few questions, please confirm if any money had been taken off your bank account?

Re: reporting scam landline calls to talktalk?

PADDY52 — Tue, 19 Aug 2025 12:16:22 GMT

Thanks Mandisa,

No worries about any money being scammed; I just listen and write down message and record number purporting to be calling and time - but can't pass info to talk talk!!!

Re: reporting scam landline calls to talktalk?

Mandisa-TT — Tue, 19 Aug 2025 12:20:55 GMT

Thank you, I will be able to report this for you, please confirm the caller's details (landline number)

Re: reporting scam landline calls to talktalk?

PADDY52 — Tue, 19 Aug 2025 13:26:15 GMT

caller purported to be 07488315311 to my talktalk landline.

at 10:21 on 19th august

Re: reporting scam landline calls to talktalk?

Mandisa-TT — Tue, 19 Aug 2025 13:31:35 GMT

Thank you for the information.

Re: reporting scam landline calls to talktalk?

Gliwmaeden2 — Tue, 19 Aug 2025 13:36:55 GMT

It's worth reporting the type of call here too, @PADDY52:

https://who-called.co.uk/Number/07488315311

So far, quite a lot of look ups but nobody posting any useful description of the call.

Re: reporting scam landline calls to talktalk?

PADDY52 — Tue, 19 Aug 2025 13:37:42 GMT

Shouldn't this route to report be clear in my account .... why is it so hard to report?

Re: reporting scam landline calls to talktalk?

PADDY52 — Tue, 19 Aug 2025 13:40:42 GMT

Thanks - already use this as well as action fraud by email but why not talk talk??

Re: reporting scam landline calls to talktalk?

Mandisa-TT — Tue, 19 Aug 2025 13:41:42 GMT

I have reported this for you and you can use this link in the future. www.talktalk.co.uk/scams you have a calling feature which is the Last Caller Barring on your account and it is active. This calling feature is the perfect way to stop nuisance callers. You can use it to block the last number to call you, or you can enter specific numbers you’d like to bar. Whenever someone tries to call you from a blocked number, they will hear a recorded message and you won't be disturbed by the call.

Re: reporting scam landline calls to talktalk?

Mandisa-TT — Tue, 19 Aug 2025 13:42:37 GMT

To block the last number to call you:

After the number you want to block has called you, hang up and then dial 1 4 2 5 8 on your phone
Confirm that you want to block the number by dialling #01#
The number will be confirmed and will now be blocked

To block a specific number:

Dial 1 4 2 5 8
Dial the # key then the number followed by the # key
The number you’ve entered will now be blocked from calling you

Re: reporting scam landline calls to talktalk?

PADDY52 — Tue, 19 Aug 2025 13:54:24 GMT

yup - know all about those ... but scam calls almost always are from different numbers so it doesn't help!

Re: reporting scam landline calls to talktalk?

Mandisa-TT — Tue, 19 Aug 2025 13:56:51 GMT

I understand, if you have another number that you have been called with, you can provide the details of the other details I will report it for you.

Re: reporting scam landline calls to talktalk?

PADDY52 — Tue, 19 Aug 2025 14:06:27 GMT

check the link please! goes to

https://www.talktalk.co.uk/scams?_gl=1*xr2fqg*_ga*OTc1ODU5NTIxLjE3NTU1OTYxNjE.*_ga_88BDJ58K51*czE3NTU2MDkyMDckbzMkZzEkdDE3NTU2MTIxODUkajQ1JGwwJGgw

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Re: reporting scam landline calls to talktalk?

siphosethu-TT — Tue, 19 Aug 2025 14:09:28 GMT

Hi there @PADDY52, please click on the link below directing you to a page where you can report this. Thanks

Scam Phone calls

Re: reporting scam landline calls to talktalk?

PADDY52 — Tue, 19 Aug 2025 14:10:14 GMT

I'm keeping you busy Mandisa (assuming you aren't an AI??)

07817707267 ... also today but to my mobile also on file with you.

recorded voice - "card payment today for ... confirm by pressing 1 or 2 to ..."

Re: reporting scam landline calls to talktalk?

siphosethu-TT — Tue, 19 Aug 2025 14:12:54 GMT

Please click on the link above which will allow you to report this as soon as possible. Thanks

Re: reporting scam landline calls to talktalk?

siphosethu-TT — Tue, 19 Aug 2025 14:13:06 GMT

Scam Phone calls

Re: reporting scam landline calls to talktalk?

Gliwmaeden2 — Tue, 19 Aug 2025 14:22:18 GMT

@siphosethu-TT, could you show us where it says that we can report the number to Talktalk, other than using Last Caller Barring?

Talktalk used to provide a useful facility for recording the dodgy numbers on its website but this was withdrawn some time ago.

All I can see now is the facility for reporting email scams: