topic Re: Digital voice app in Home Phone

Digital voice app

sjbvw — Sun, 05 Oct 2025 08:58:33 GMT

How do I find my old password as I need to enter it before I can select new password?

Re: Digital voice app

Divsec — Sun, 05 Oct 2025 11:13:43 GMT

Hi @sjbvw this is a slightly risky solution! Log out of the app you are in then try to login in again most apps I use give a forgotten password option.

Re: Digital voice app

sjbvw — Sun, 05 Oct 2025 11:33:32 GMT

Hi @Divsec

I have tried that option where it says there will be an email sent with a link, that didn’t arrive.

Re: Digital voice app

Divsec — Sun, 05 Oct 2025 12:42:01 GMT

Did you check in junk?

Re: Digital voice app

sjbvw — Sun, 05 Oct 2025 18:56:56 GMT

I did

Re: Digital voice app

Divsec — Sun, 05 Oct 2025 19:04:09 GMT

Hi @sjbvw exhausted my suggestions, good news is the professionals are in tomorrow. I'm sure they will help you out.

Re: Digital voice app

Philile-TT — Mon, 06 Oct 2025 08:30:58 GMT

@sjbvw please contact the full fibre team using the contact details below:

Contact Number: 03451720074

Opening Hours:

VOICE - Mon-Fri: 9am-7pm; Sat: 9am-6pm; Sun: closed