topic Re: Connecting landline to eero in Home Phone

Connecting landline to eero

Debs52 — Sun, 26 Oct 2025 10:57:41 GMT

I have just received an eero router but it has no connection for my landline phone. How do I connect my phone? Should some sort of adapter have been sent?

Re: Connecting landline to eero

Gliwmaeden2 — Sun, 26 Oct 2025 11:49:07 GMT

You mean for VOIP? Did you order VOIP with the full fibre at the time, @Debs52?

Re: Connecting landline to eero

Debs52 — Sun, 26 Oct 2025 11:52:52 GMT

Yes, I was already on voip, the old router I had the phone plugged in the back. I upgraded to 500, they sent new router but it has nowhere to plug the phone in to.

Re: Connecting landline to eero

Gliwmaeden2 — Sun, 26 Oct 2025 12:36:38 GMT

But did you specify VOIP with the upgrade, @Debs52 ?

Have you tried using the old router? Was it a Hub 2 or Hub3?

They are more usually sending out HUB 3 (Sagemcom) now.

An Eero would need a digital voice adaptor for using the phone but check on Chat today or call 03451 720074 after 9am Monday to Saturday. There's not a lot that forum staff can do regarding anything connected with Full Fibre issues, so follow up as above rather than waiting for their reply during the week.