topic Re: CallSafe can you turn it off in Home Phone

CallSafe can you turn it off

Graham7 — Wed, 03 Dec 2025 17:24:16 GMT

Can you turn off CallSafe as I cannot on my account. As you are going to charge £1 a month and it's not working anyway.

CallSafe isn't available with Digital Voice

You currently have Digital Voice, which uses your broadband connection instead of a traditional landline. Because of this, CallSafe is not available on your service.

Re: CallSafe can you turn it off

ferguson — Wed, 03 Dec 2025 18:50:41 GMT

Make sure that you have pop ups and redirects enabled, or try a different browser. Otherwise, get in touch with customer services directly and they can remove it for you.

Re: CallSafe can you turn it off

Thabile-TT — Thu, 04 Dec 2025 07:43:47 GMT

Hi @ferguson thank you for support.

Re: CallSafe can you turn it off

Thabile-TT — Thu, 04 Dec 2025 08:02:20 GMT

please note customer service contact number is 03451720088 operating times-(Voice - Monday - Friday 9am - 7pm; Saturday - 9am - 6pm; Sunday - Closed
Chat - Monday - Friday 8am - 9pm; Saturday 8am - 7pm; Sunday - 9am - 7pm
In App - Mon - Sunday: 9am - 6pm)