topic Call divert in Home Phone

Call divert

989Sammy — Sun, 21 Dec 2025 01:40:58 GMT

I have tried to add an add-on to divert my landline calls to my mobile. I’ve rang talk talk, I’ve manually logged into my account added it on several times, physically tried to do it from my landline but nothing is happening

Re: Call divert

Divsec — Sun, 21 Dec 2025 08:54:54 GMT

Hi @989Sammy have you tried the advice in this link?

https://help-centre.talktalk.co.uk/Telephone/Telephone_Add_ons_and_settings/About_Call_Divert

Re: Call divert

Gliwmaeden2 — Sun, 21 Dec 2025 10:49:15 GMT

@989Sammy, ask Chat for support if you still have trouble:

https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broadband

Let us know how you get on.

Re: Call divert

nambuso-TT — Mon, 22 Dec 2025 07:23:12 GMT

Hi there @989Sammy I am very sorry to hear this. Please be advised that a divert call is charged at £3.

Re: Call divert

nambuso-TT — Mon, 22 Dec 2025 07:23:57 GMT

Call Divert lets you forward your calls to another landline or mobile, so you'll never miss a call to your landline no matter where you are. Please bear in mind: Each time you divert a call, you'll also have to pay the cost of the call from your landline to the number you're diverting to. These calls will be charged at typical UK Call Costs or they could be included in your minutes, depending on your plan or any Boosts you have.