topic 1571 messenger service in Home Phone

1571 messenger service

redrose3 — Mon, 29 Dec 2025 11:30:21 GMT

I use 1571 as a message service which costs 2p per time.

When I move to UW it says it will cost £3 i don't know if that's monthly or each time I use the service. I have looked at my account to see if I can remove this but cannot find it anywhere.

Re: 1571 messenger service

mandisa1-TT — Mon, 29 Dec 2025 11:36:14 GMT

Hi there @redrose3 I would love to assist you with your query, I should be able to remove this for you on my end. Just to confirm are you referring to the Voicemail service?

Re: 1571 messenger service

mandisa1-TT — Mon, 29 Dec 2025 11:44:50 GMT

We sincerely apologize for the inconvenience caused to you, however the system will not allow me to remove this feature as your services have been migrated to UW. I would advise please contact UW, they should be able to remove this feature for you.

Re: 1571 messenger service

Gliwmaeden2 — Mon, 29 Dec 2025 13:22:48 GMT

@redrose3, yes it seems to be £3 monthly [so a lot more than Talktalk's Voicemail at £1, or the older PAYGO 2p version that you had].

It's called Call minder with Utility Warehouse, so that's the feature that needs removing by them.

Re: 1571 messenger service

mandisa1-TT — Mon, 29 Dec 2025 13:33:26 GMT

Thank you so much for the support @Gliwmaeden2