topic Re: Land Line Constantly Engagaed in Home Phone

Land Line Constantly Engagaed

gonzinigonz — Fri, 13 Feb 2026 23:49:37 GMT

Hi
My phone line packed up mid call. After about 1hr 15mins to another talktalk phone number the line went dead, so ended up hanging up.
Tried to ring back to same number but now just get and engaged tone.
Used the mobile phone to ring the same number of original call and get through OK and chat for a bit.
If i try to ring my land line its engaged still.
I've unplugged the phone from the socket and left it for a while hoping it might reset but having tried to ring it again its still enagaged.
Just want it on the record here that Im not still on the phone after 12 hours and run up a massive phone bill!
Its 11.30pm so obviously can't talk to anyone.

I've just managed to run a proper line test and it seems to of flagged a problem and opened a case.

Description

This case is open

Status

In-progress

Date reported

13/02/2026

Reference number

REP-16468202

It didn't find any issues but its still engaged and no dial tone.

Re: Land Line Constantly Engagaed

Gliwmaeden2 — Fri, 13 Feb 2026 23:49:18 GMT

Staff will not be back on here before Monday, @gonzinigonz, so of you need further help sooner, call 03451 720088 between 9am and 6pm on Saturday, or use Livechat.

Full details of opening hours:

https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broadband

Re: Land Line Constantly Engagaed

gonzinigonz — Fri, 13 Feb 2026 23:52:59 GMT

OK no worries. I'll try and live chat or ring them in the morning if its still playing up.
Will be checking the phone bill as well!

Cheers 🙂

Re: Land Line Constantly Engagaed

gonzinigonz — Sat, 14 Feb 2026 18:56:52 GMT

Hopefully fixed today, managed to sort it through online chat.
See what happens...

Re: Land Line Constantly Engagaed

Mandisa-TT — Mon, 16 Feb 2026 07:03:34 GMT

Hi @gonzinigonz Let us know if you still require assistance with your landline, I will be able to assist you.

Re: Land Line Constantly Engagaed

gonzinigonz — Mon, 16 Feb 2026 15:05:00 GMT

Thanks for the message.
Seems to be sorted now, see how it goes!
Cheers

Re: Land Line Constantly Engagaed

Mandisa-TT — Mon, 16 Feb 2026 15:06:40 GMT

Perfect! Thank you for getting back to us, if you need anymore assistance, do not hesitate to get back to us. Take care.