topic Re: Phone now not working in Home Phone

Phone now not working

Graham7 — Wed, 25 Mar 2026 08:37:26 GMT

Phone not working have not touched anything ever had trouble with internet. Internet is back up phone is still down.

KeithFrench — Wed, 25 Mar 2026 08:39:21 GMT

Do you have analogue or a VoIP (Digital Voice) telephone service?

Thabile-TT — Wed, 25 Mar 2026 08:41:40 GMT

Hi there @Graham7 I apologize for your phone issue. I have looked at your account, please contact the full fibre department using the details below.

Contact Number: 03451720074

Opening Hours:

VOICE - Mon-Fri: 9am-7pm; Sat: 9am-6pm; Sun: closed

WEB MESSAGING - Mon-Fri: 8am-9pm; Sat: 8am-7pm; Sun: 9am-7pm

Graham7 — Wed, 25 Mar 2026 08:51:23 GMT

It's digital voice just in case it's just not me that it's down for. As said my internet was playing up to.

KeithFrench — Wed, 25 Mar 2026 08:53:05 GMT

Which router do you have? Have you tried rebooting the router?

Thabile-TT — Wed, 25 Mar 2026 08:53:11 GMT

@KeithFrench thanks for the support.

Thabile-TT — Thu, 26 Mar 2026 09:20:20 GMT

Hi there @Graham7 I kindly request your response to the questions posed by KeithFrench. I just need to see if we need to further assist you.