topic how to allow teamviewer in Security

how to allow teamviewer

Sunny59 — Mon, 27 Nov 2023 10:54:06 GMT

how to allow access to teamviewer?

Re: how to allow teamviewer

KeithFrench — Mon, 27 Nov 2023 12:56:26 GMT

Unless things have changed, you'll probably have to turn Scam Protection off.

Scam Protection is part of HomeSafe. The Homesafe settings can now be managed yourself, from within MyAccount, please follow the below steps to disable scam protection on your line:

1. Log into MyAccount
2. Select My Services
3. Select View HomeSafe settings
4. Go to the Scam Protection section
5. Select OFF and confirm when you see the pop up window

Thanks

Re: how to allow teamviewer

I_am_H15 — Sat, 13 Jan 2024 15:13:36 GMT

How to unblock TeamViewer - the SAFE way

TeamViewer is blocked by TalkTalk as part of ‘Scam Protection’, so If you want to use it for remote working you’ll need to unblock it. Here’s how:

Log into ‘your TalkTalk account and click on “My package and services”, then go to “My security settings”.

Once there, you could turn off “Scam Protection” to allow TeamViewer to work, but that is NOT a good idea as it will unblock everything! There is a SAFER WAY:

Turn on “Kid Safe” and go to “Kid Safe Settings”. Even if you don’t have kids you might want to tick one or two types of websites to block (someone might visit someday).

Then “Click here to manually block or allow websites”.

In the “Website URL” box type teamviewer.com, click “Allow” then “Save changes”.

You should now be able to access TeamViewer.

(Like Keith, I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.)