topic Re: Deleting computer from supersafe account in Security

Deleting computer from supersafe account

bobbii — Sun, 10 Mar 2024 22:12:46 GMT

I have disposed of a couple of computers and I need to delete them from my supersafe account. The computers have been destroyed but appear on my account each taking up a licence. How can I delete them.

Re: Deleting computer from supersafe account

fr8ys — Sun, 10 Mar 2024 22:26:56 GMT

It's been a while since ive done this but I think each device has a menu of sorts. You are looking for release licence, rather than delete.

Select the device concerned and then release licence should be an option.

Re: Deleting computer from supersafe account

Ady-TalkTalk — Mon, 11 Mar 2024 09:01:18 GMT

Hi bobbii, let us know how you get on. If you need more help we're here to help.

Ady