topic Re: It says myTalktalk F secure Supersafe is out of date in Security

It says myTalktalk F secure Supersafe is out of date

Jinks1 — Thu, 07 Mar 2024 20:31:01 GMT

Can you please help. I have Talktalk F secure Supersafe loaded on my computer, my husbands laptop and my android phone. It tells me on my computer that it is out of date and to update it, when I click on Update now nothing happens. I cannot get the app to load on my computer but it works on my husband's laptop, I can do a scan and everything else but nothing on mine. What is the problem do you think?

Re: It says myTalktalk F secure Supersafe is out of date

Ady-TalkTalk — Mon, 11 Mar 2024 07:47:36 GMT

Hi Jinks1, often the quickest way to fix these type of issues is to remove the software and reinstall it. To remove it use the Fsecure removal tool to uninstall it.

Ady

Re: It says myTalktalk F secure Supersafe is out of date

Thewife — Fri, 10 May 2024 21:13:23 GMT

Hi I have a similar problem. Husbands laptop is ok but my tablet will not scan and says not protected. I also get a white blank screen (?virus!!!) If I uninstall on my tablet will it also uninstall from husband's laptop. Susan

Re: It says myTalktalk F secure Supersafe is out of date

Ady-TalkTalk — Mon, 13 May 2024 07:45:55 GMT

Hi Susan, has it previously worked normally on your tablet? No removing it will not remove it from husband's laptop. What make and model is the tablet?

Ady