topic Re: Blocked Websites in Security

Blocked Websites

RobCarter — Fri, 21 Jun 2024 10:10:54 GMT

I have just blocked a website using my online account. Yet I can still access the website when I login.

Why is that, does anyone know? Does it take time to activate?

Debbie-TalkTalk — Fri, 21 Jun 2024 10:13:51 GMT

Hi RobCarter

Can I just check, you are using TT DNS? You've not made any changes to those settings?

RobCarter — Fri, 21 Jun 2024 11:27:05 GMT

Sorry, what is DNS?

Debbie-TalkTalk — Fri, 21 Jun 2024 11:30:27 GMT

Hi Rob

Further information can be found on the help page below:

We recommend you use TalkTalk DNS. If you do this, you’ll benefit from all the great features offered by our HomeSafe service.

RobCarter — Sun, 23 Jun 2024 21:18:59 GMT

Dear Debbie,

Thank you so much I read your link and did it through that and it worked.

Thanks,

Rob

Debbie-TalkTalk — Mon, 24 Jun 2024 05:56:39 GMT

That's great, thanks for letting me know 🙂

Debbie