topic Kids Safe keeps cancelling? in Security

Kids Safe keeps cancelling?

DD_Summer — Sun, 23 Jun 2024 20:30:52 GMT

I turned my Kids safe off and now cannot get it to come back on again. I go into my security and turn it on. Then i leave the site and go back in. It always seems to revert to Kids Safe off? What am i doing wrong.

Re: Kids Safe keeps cancelling?

Gliwmaeden2 — Sun, 23 Jun 2024 22:04:17 GMT

With most functions you need to check that the page has updated when signed in.

See if there's anything useful here too, @DD_Summer:

https://community.talktalk.co.uk/t5/Articles/How-to-use-HomeSafe/ta-p/2205196

Re: Kids Safe keeps cancelling?

Ady-TalkTalk — Mon, 24 Jun 2024 10:19:20 GMT

Hi DD_Summer, I've just logged into your account and Kidsafe is showing as on. Is it working ok for you now?

Ady