topic Re: eero secure option in eero app missing in Security

eero secure option in eero app missing

Marky_B — Tue, 03 Sep 2024 20:47:11 GMT

I don't seem to have the eero secure option in my eero app. Can anyone help?

Anonymous — Wed, 04 Sep 2024 07:54:10 GMT

Morning,

Thanks for your post. I've raised this over to our Devices Team for investigation and I'll post back here as soon as I receive an update.

Thanks

Michelle

Marky_B — Wed, 04 Sep 2024 17:14:54 GMT

Thank you

Anonymous — Thu, 05 Sep 2024 07:11:27 GMT

Morning,

No problem. I'll keep you updated 🙂

Michelle

Marky_B — Thu, 05 Sep 2024 08:20:30 GMT

Hi. I've just looked at that app this morning and the problem has been rectified. I now have eero secure showing in the discovery tab.

Thanks so much for your help.

Anonymous — Thu, 05 Sep 2024 08:24:50 GMT

Hello again,

I'm really glad to hear this and thanks for letting us know 🙂

Thanks

Michelle