topic Re: Kid Safe not working in Security

Kid Safe not working

Josephiah — Wed, 18 Dec 2024 22:41:26 GMT

Similar to many other posts on here, Kid Safe used to work absolutely fine, and was reasonably effective. I haven't changed anything, and the settings are still as they were, but sometime over the last few weeks it has seemingly stopped filtering anything at all. Even a specific site I blocked as a test is not blocked. I've checked the DNS settings, etc, but that all looks as it should be. Please sort this out urgently.

Thanks,

Re: Kid Safe not working

Ady-TalkTalk — Thu, 19 Dec 2024 12:56:34 GMT

Hi Jo, have you tried turning the router off overnight and the retesting the following day once its picked up a new IP address?

Ady

Re: Kid Safe not working

Josephiah — Fri, 20 Dec 2024 23:21:31 GMT

Hi Ady,

Not particularly keen, as the control of our solar system and heating are routed through it. Does it need to be switched off, or would disconnecting the external disconnecting suffice? How long would it need to be disconnected? And why would this help?

Thanks,

Re: Kid Safe not working

Ady-TalkTalk — Mon, 23 Dec 2024 10:08:49 GMT

Could you live with turning it off for just over an hour?

Ady

Re: Kid Safe not working

Josephiah — Mon, 23 Dec 2024 10:14:46 GMT

I expect so. Will give it a try when we return from holiday and follow up after that. Thanks.

Re: Kid Safe not working

Josephiah — Mon, 30 Dec 2024 15:56:08 GMT

Hi Ady,

Ran through this today and it seems to have improved things. Blacklisted test site certainly blocked, and Google results filtering seems much more sensible. However, it seems to have no effect on search results in other search engines (e.g. Bing). Is this just a (fatal!) shortcoming of this system, or is there a way to make the filtering apply across the board?

Kind regards,

Re: Kid Safe not working

Ady-TalkTalk — Wed, 15 Jan 2025 09:27:01 GMT

Hi Jo, are you still seeing problems with blocked sites?

Ady