topic Re: password in Security

password

Newhey — Wed, 01 Jan 2025 12:05:26 GMT

I wish to reset my TalkTalk My Account password.

If I do that, will that new password automatically become the password for TalkTalk Mail. i.e one password for bot accounts.

Will that new password be required by Thunderbird.

Thank you.

Re: password

Divsec — Wed, 01 Jan 2025 12:27:17 GMT

Hi @Newhey great question and in my case the two passwords are independent. You may wish to wait till tomorrow for a definitive answer from Talk talk staff.

Re: password

Ady-TalkTalk — Fri, 03 Jan 2025 09:27:20 GMT

Hi Newhey, the 2 passwords should be seperate. If they were to be the same then yes you'd have to update Thunderbbird with the new password.

Ady

Re: password

Newhey — Fri, 03 Jan 2025 11:46:40 GMT

Thanks Divsec and Ady

The problem arose when I reset a new (more secure) password for My Account.

I then moved on to TalkTalk Webmail intending to reset a new (more secure) password there, and found that the original had been changed - to the same password as the new one on My Account. At that point I abandoned, and am using the original (unreset) password for both accounts - both accounts historically have the same password - I don't know why - and since it all works, I thought that this was the norm.

Futher advice (in step-by-step form) on achieving separate passwords would be gratefully received.

Newhey