topic Adding a Tapo security camera to wi-fi. in Security

Adding a Tapo security camera to wi-fi.

Duttoneer1 — Sat, 11 Jan 2025 16:12:11 GMT

I have tried to add a Tapo security camera to the wi-fi home network. The camera app informs me the HG635 router has a weak security level WPA0 or WPA1. To add this camera a security level of WPA2 or WPA3 is required. Anyone added a security camera? Did they need a new router? Any help or advice appreciated.

Re: Adding a Tapo security camera to wi-fi.

Divsec — Sun, 12 Jan 2025 14:14:11 GMT

Hi @Duttoneer1 your post has been escalated and you should hear soon. In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

Re: Adding a Tapo security camera to wi-fi.

Chris-TalkTalk — Mon, 13 Jan 2025 15:30:16 GMT

Hi Duttoneer1,

We can send another router to test with, would you like us to arrange this?

Chris