topic Re: Installing SuperSafe - file download blocked - Windows10 in Security

Installing SuperSafe - file download blocked - Windows10

PhilF_Jnr — Tue, 11 Feb 2025 17:19:41 GMT

Unsafe exe file - download blocked

Divsec — Wed, 12 Feb 2025 08:09:50 GMT

Hi @PhilF_Jnr seems a reasonable thing to happen based on the content of your post.

Ady-TalkTalk — Thu, 13 Feb 2025 09:13:09 GMT

Hi PhilF_Jnr, could you provide a little more information. Do you have another antivirus on the device?

Ady

PhilF_Jnr — Thu, 13 Feb 2025 10:45:31 GMT

Thanks for the response Ady. Yes - have AVG installed. Clicking the link to download the installation file results in file blocked.

Ady-TalkTalk — Wed, 19 Feb 2025 14:16:06 GMT

You can't have 2 different AntiVirus products on a device at the same time. You'll have to remove one or the other.

Ady