Sagemcom fast 5364 not resolving websites after firmware upgrade

Oakmere2023 — Sat, 04 Feb 2023 12:51:37 GMT

My router rebooted itself last night (03/03/2023) when it come back with a white status light I have no internet connectivity to websites.

The DSL status is connected and green so this not a line fault.

I can not ping or tracert to any DNS (or any IP outside of the router LAN)

Previous working version of firmware was SG4K10002828t

after reboot the router is on SG4K100136

I can see there is a V158 firmware.

I have had to use an older router to get online.

How do I go about getting the sagemcom updated to see if it cures this connectivity issue or will TalkTalk need to send me a new router?

Note I need the Sagemcom because it meets the wifi requirements for my household, my temp backup one does not.

Apologies if this is a duplicate post but i cannot find the previous one I created even though I got a badge for it, (which does not help my annoyance at the moment.

topic Sagemcom fast 5364 not resolving websites after firmware upgrade in Fibre

Sagemcom fast 5364 not resolving websites after firmware upgrade