topic Re: Huawei-HG633 rebooting in Fibre

Huawei-HG633 rebooting

stujham — Sat, 18 Feb 2023 21:07:11 GMT

Hi, I need some help as my router is randomly rebooting:

If someone could please point me in the right direction to resolve?

Thanks

Gliwmaeden2 — Sat, 18 Feb 2023 21:38:43 GMT

Staff will be back on the forum from Monday, @stujham.

Keep the router switched on.

Staff sometimes clock in very early!

Karl-TalkTalk — Mon, 20 Feb 2023 07:14:04 GMT

I'm not seeing a line issue from here.

I've a new router on the way to you so we can rule out a hardware issue.

Thanks

Karl.

stujham — Mon, 20 Feb 2023 09:40:15 GMT

Thanks Karl,

Only just started randomly rebooting the last week.

Karl-TalkTalk — Mon, 20 Feb 2023 09:49:58 GMT

There is a good chance this will be the router, so test when the new one arrives and let me know.

Regards,

Karl.

stujham — Wed, 22 Feb 2023 13:44:08 GMT

New router received and all is good with an increase in speed.

Thanks for the quick response and speedy delivery.

Current speeds

Download

65.2 Mbps

Upload

20.0 Mbps

Karl-TalkTalk — Wed, 22 Feb 2023 13:46:42 GMT

that's great news, glad I was able to help.

Regards,

Karl.