topic Re: SG4K100158 Update in Fibre

SG4K100158 Update

Bob87 — Sat, 18 Mar 2023 07:30:57 GMT

I would like SG4K100158 update sending to my router to work with the Wi-Fi booster I have from talktalk

Re: SG4K100158 Update

Divsec — Sat, 18 Mar 2023 08:10:49 GMT

Hi @Bob87 should happen on Monday.

Re: SG4K100158 Update

Bob87 — Sat, 18 Mar 2023 08:16:10 GMT

Hello thank you for the reply I had seen it other posts it can be sent by a talktalk rep here I was hoping to have it done sooner as the Wi-Fi hub didn’t work with the firmware I have on my router from reading previous posts here.

Re: SG4K100158 Update

Divsec — Sat, 18 Mar 2023 08:37:00 GMT

Hi @Bob87 unfortunately the team only work weekdays.

Re: SG4K100158 Update

Bob87 — Sat, 18 Mar 2023 08:38:57 GMT

Oh darn thank you.

Re: SG4K100158 Update

AldridgeAndy — Sun, 19 Mar 2023 15:24:06 GMT

@BOB I currently have the TalkTalk WiFi booster successfully working with firmware version 136. You can’t determine which devices are connected to the extender and which are connected to the hub, they are all pooled together. But as a WiFi booster all should work with firmware 136.

Firmware 158 and later enables mesh working and you can also get additional information within the routers web interface.

Re: SG4K100158 Update

Debbie-TalkTalk — Mon, 20 Mar 2023 08:10:57 GMT

Hi Bob87

Apologies for the delay.

We are currently experiencing issues with the firmware updates failing and this is being investigated by our Devices Team.

The team have advised that we should have further updates on this within the next 2 weeks.

Thanks

Debbie

Re: SG4K100158 Update

Debbie-TalkTalk — Wed, 22 Mar 2023 12:42:54 GMT

Hi Bob87

Your router firmware has now updated to version 158.

Thanks

Debbie

Re: SG4K100158 Update

Bob87 — Wed, 22 Mar 2023 15:06:30 GMT

Thanks I’ll check once home that’s brilliant

Re: SG4K100158 Update

Karl-TalkTalk — Wed, 22 Mar 2023 15:07:47 GMT

any issues, just let us know here 🙂

Karl.

Re: SG4K100158 Update

Debbie-TalkTalk — Thu, 23 Mar 2023 09:39:58 GMT

Hi Bob87

How are you getting on?

Re: SG4K100158 Update

Bob87 — Fri, 07 Apr 2023 13:29:21 GMT

I still had issues so was sent a new router it’s come with the

TalkTalk Wi-Fi Hub
version SG4K100136

could this one please be updated to

TalkTalk Wi-Fi Hub 2

SG4K100158 please

Re: SG4K100158 Update

Debbie-TalkTalk — Mon, 10 Apr 2023 06:44:22 GMT

Hi Bob87

Apologies for the delay.

I've asked our Devices Team to update your router firmware to the latest version.

Please can you keep your router powered up and I will post back to confirm once the firmware has been updated.

Thanks

Debbie

Re: SG4K100158 Update

Bob87 — Mon, 10 Apr 2023 21:19:07 GMT

Thanks for the help.

Re: SG4K100158 Update

Karl-TalkTalk — Tue, 11 Apr 2023 06:22:46 GMT

your router should now be updated to V158 firmware.

Karl.

Re: SG4K100158 Update

Debbie-TalkTalk — Tue, 11 Apr 2023 09:05:22 GMT

Hi Bob87

Has everything been working ok since the firmware update?